Privacy & Cookies Policy: Your Privacy Matters to Us!

At DrOnline247, we value your privacy and want you to understand how we handle your information. Our Privacy Policy outlines the rules and processes related to your data when you use our service. It’s important to know your privacy rights and how they are protected by the law.

What We Do:

  1. Collection and Use: We collect and use your personal data to enhance and improve our service. By using our website (www.dronline247.com), you agree to the terms outlined in this Privacy and Cookies Policy.

Understanding Key Terms:

  1. Interpretation: Certain words in this policy are capitalized and have specific meanings. These definitions apply whether the words are singular or plural.

Definition: Understanding Important Terms

To make things clear, let’s break down some key terms in our Privacy Policy:

  1. Account: This refers to the unique account you create to use our service or specific parts of it.
  2. Company: When we say “the Company,” “We,” “Us,” or “Our,” we mean DrOnline247 (Affainn Limited), located at 41 Central Chambers, Dublin Ireland.
  3. Cookies: These are small files that websites place on your computer, mobile device, or other gadgets. They store your browsing history and serve various purposes.
  4. Country: Ireland is the specific country we are referring to in this policy.
  5. Device: Any device like a computer, cellphone, or tablet that can access our service.
  6. Personal Data: This includes any information related to a specific individual that can be identified or is identifiable.
  7. Service: It pertains to our website, DrOnline247.
  8. Service Provider: These are external individuals or companies that help us process data, provide the service, or analyze how it’s used.
  9. Usage Data: Information collected automatically, like the duration of a page visit, either through using the service or its infrastructure.
  10. Website: Our website, accessible at www.dronline247.com.
  11. You: This refers to you, the individual using our service, or the organization you represent, if applicable.

Collecting and Using Your Personal Information

At DrOnline247, we may request certain personal details from you to enhance your service experience. These identifiable details can help us get in touch with you or identify you when needed. The information we might collect includes:

  1. Email Address: So we can communicate with you effectively.
  2. First Name and Last Name: To address you personally and appropriately.
  3. Phone Number: Another way to reach out to you if necessary.
  4. Address, State, Province, ZIP/Postal Code, City: Important for location-specific services.
  5. Usage Data: Information about how you use our service, which helps us improve your experience.

Usage Data

At DrOnline247, we automatically collect Usage Data to enhance your service experience. This information may include:

  1. Internet Protocol (IP) Address: A unique identifier for your device on the internet.
  2. Browser Type and Version: Details about the web browser you’re using.
  3. Visited Pages: Information about the specific pages on our website that you access.
  4. Date and Time of Visit: When you use our service.
  5. Time Spent on Pages: Duration of your visits to specific pages.
  6. Device Information: Details about your device, such as its type and unique identifiers.
  7. Mobile Device Information: If you access our service via a mobile device, we collect additional data like the type of device, mobile device unique ID, mobile IP address, mobile operating system, and mobile internet browser type.

Use of Your Personal Data

At DrOnline247, we use your Personal Data for various purposes to enhance your experience and provide efficient services. Here’s how we utilize your information:

  1. Service Maintenance: We use your data to provide and maintain our Service, ensuring it functions smoothly. This includes monitoring how our Service is used to improve its performance.
  2. Account Management: Your registration information allows us to manage your account effectively. It grants you access to different features available to registered users.
  3. Contractual Obligations: We process your data for the development, compliance, and fulfillment of purchase contracts or any other contracts you have with DrOnline247. This ensures the products, items, or services you’ve purchased are delivered as promised.
  4. Communication: We may contact you via email, phone calls, SMS, or other electronic means, including mobile app notifications, for updates or informative messages related to our services. This includes security updates when necessary or reasonable.
  5. Special Offers and Information: We provide news, special offers, and general information about goods, services, and events similar to your previous purchases or inquiries, unless you choose not to receive such information.
  6. Handling Requests: We attend to and manage your requests efficiently, ensuring you receive the assistance you need.
  7. Business Transfers: In the event of mergers, acquisitions, or other business transfers, we may evaluate or conduct such transactions involving the transfer of assets, including Personal Data, while ensuring your privacy and security.
  8. Other Purposes: We use your information for data analysis, identifying usage trends, evaluating the effectiveness of our promotions, and improving our Service, products, services, and overall user experience.

Sharing Your Personal Information

At DrOnline247, we prioritize your privacy, but there are instances where we need to share your personal information responsibly. Here’s how and why we may share your data:

  1. With Service Providers: We share your information with trusted Service Providers who help us monitor and analyze how our Service is used, ensuring we provide you with the best possible experience.
  2. Business Transfers: In the event of mergers, sales, financing, or acquisitions involving DrOnline247, your personal information may be shared or transferred to another company, ensuring a smooth transition while safeguarding your data.
  3. With Affiliates: We may share your information with Our affiliates, including our parent company and subsidiaries, ensuring they adhere to the same privacy standards outlined in this policy.
  4. With Business Partners: To enhance your experience, we share your information with trusted business partners. This allows us to offer you specific products, services, or promotions tailored to your needs.
  5. With Other Users: When you interact with other users in public areas or share personal information, please be aware that this data may be viewed and distributed publicly. Exercise caution while interacting in such spaces.
  6. With Your Consent: Your personal information may be disclosed for other purposes only with your explicit consent. Your consent ensures transparency and trust in our data sharing practices.

Retention of Your Personal Data

At DrOnline247, we believe in responsible data management. Here’s how we handle the retention of your personal information:

  1. Necessary Duration: We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This ensures we comply with legal obligations, resolve disputes, and enforce agreements and policies effectively.
  2. Legal Compliance: If there are specific legal obligations requiring us to retain your data, we will do so in accordance with applicable laws. Your data may be retained to comply with legal requirements.
  3. Usage Data: We retain Usage Data for internal analysis purposes. While Usage Data is generally kept for a shorter period, we may retain it longer if necessary to enhance security or improve the functionality of DrOnline247, or if there are legal obligations that mandate its retention.

Transfer of Your Personal Data:

  1. Your information, including Personal Data, may be processed at DrOnline247’s operating offices and other locations where data processing parties are located. This could include computers outside your state, province, or country, where data protection laws might differ.
  2. Your consent to our Privacy Policy, along with your submission of information, indicates your agreement to this potential transfer.
  3. DrOnline247 takes necessary steps to ensure your data is treated securely and in line with our Privacy Policy. We won’t transfer your Personal Data unless adequate controls are in place, ensuring the security of your information.

Disclosure of Your Personal Data:

  1. Business Transactions: In the event of a merger, acquisition, or asset sale involving DrOnline247, your Personal Data may be transferred. We’ll notify you before any such transfer occurs, and your data will remain subject to our Privacy Policy.
  2. Law Enforcement: Under certain circumstances and as required by law or valid requests from public authorities (such as courts or government agencies), DrOnline247 may disclose your Personal Data. We do so responsibly and in compliance with legal obligations.

Other Legal Requirements and Security of Your Personal Data

At DrOnline247, we take your privacy seriously and handle your Personal Data responsibly. Here’s how we address legal requirements and ensure the security of your information:

Disclosure in Good Faith:

  1. DrOnline247 may disclose your Personal Data in good faith when necessary to comply with a legal obligation.
  2. We may also take such action to protect and defend our rights or property, investigate potential wrongdoing related to our Service, ensure the safety of our users and the public, and safeguard against legal liability.

Security of Your Personal Data:

  1. While we prioritize the security of your Personal Data, it’s important to note that no method of transmission over the Internet or electronic storage is completely foolproof.
  2. DrOnline247 employs commercially acceptable means to protect your Personal Data, but absolute security cannot be guaranteed.

Links to Other Websites

At DrOnline247, we want to ensure you’re informed about your online activities. Here’s how we handle links to other websites:

  1. Third-Party Websites: Our Service might include links to external websites not operated by us. If you click on these links, you’ll be redirected to the third party’s site.
  2. Review Privacy Policies: We strongly recommend reviewing the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for their content, privacy policies, or practices.

Changes to this Privacy Policy

We believe in transparency and will keep you updated about any changes to our Privacy Policy:

  1. Notifications: Whenever we update our Privacy Policy, we’ll notify you via email and through a prominent notice on our Service before the changes take effect.
  2. Review Periodically: We encourage you to periodically review this Privacy Policy to stay informed. Changes become effective once posted on this page.

Consent to the use of cookies.

For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.

When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).

Data processing agreement

We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

Server log files

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

  • Your consent status or the withdrawal of consent
  • Your anonymised IP address
  • Information about your Browser
  • Information about your Device
  • The date and time you have visited our website
  • The webpage url where you saved or updated your consent preferences
  • The approximate location of the user that saved their consent preference
  • A universally unique identifier (UUID) of the website visitor that clicked the cookie banner

Contact Us

If you have any questions about this Privacy Policy, please feel free to reach out to us at info@dronline247.com. Your privacy matters, and we’re here to address any concerns you may have.

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