FAQ's

Our €30 fee covers a medical certificate, prescription, and an online consultation with a licensed doctor.

You can book an appointment through our website by selecting a convenient time slot and filling out a brief medical form.

Our operating hours vary and are based on the availability of our doctors. Please check the available time slots on our website when booking your appointment.

Prescriptions are provided based on the doctor's assessment. Some medications may not be prescribed online due to legal or safety reasons.

After your consultation, the medical certificate will be emailed to you directly.

Yes, all our doctors are fully licensed and qualified to practice medicine in Ireland.

Yes, you can choose from the available doctors listed on our website during the appointment booking process.

If you miss your appointment, contact us to reschedule. Please note that fees may apply.

Absolutely. We adhere to strict privacy laws to ensure your personal and medical information remains confidential.

The duration of the consultation is based on the time slot you choose during the appointment booking. We offer different time slot options to suit your needs.

Yes, we provide consultations for children, but they must be accompanied by an adult.

Yes, if necessary, our doctors can refer you to a specialist.

Payment can be made online via credit/debit card or other electronic payment methods available on our website.

Yes, you can cancel or reschedule your appointment. Please refer to our cancellation policy for details.

We treat a variety of common conditions. Please check our 'Treatments' section on the website for a detailed list of medical conditions that we can assist with.

No, for emergencies, please call the emergency services or visit the nearest hospital.

Appointments are typically available within the same day or the next day.

This depends on your insurance provider. Please check with them to see if our services are covered.

Yes, prescription refills can be provided based on the doctor’s assessment.

We value your feedback. You can provide feedback via our website or by contacting our customer service team.

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